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  • Can I visit the turtle beach when staying with you?
    You are living in the turtle beach. We have the highest nest count on our beach on the whole of Perhentian Islands.
  • Can I participate with the conservation project?
    You can participate in 2 ways: Sign up for the 6 days 5 nights Experiential Program, details can be found on: https://www.bubblesturtleconservation.com/programme OR You can come as regular guests and are welcome to join our conservation activities during your stay with us free of charge. However, please note that participation may be subject to the capacity and workload of our conservation team on those days.
  • When is turtle season?
    Turtles nesting season is between mid April to August, and Hatchlings season is from June to October.
  • How do I make a reservation at Bubbles Dive Resort?
    You can either book directly through our website on the "Book now" button, or simply shoot us an email at reservation@bubblesdc.com
  • How old is consider a child?
    If you have a child aged 3 to 12, you should select them as children for ferry, food and accommodation. if your child pass their 13th birthday, you have to select adult for them.
  • Is there a deposit required to book the accommodations?
    Yes, a deposit is required to book the accommodations. Upon online booking at our website, we’ll send you an email requesting for a deposit to secure the booking.
  • What is your cancellation policy?
    1 month prior to booking date - 100% full refund of the amount paid Less than 30 days - 50% cancellation fee from amount paid Within 14 days - 10% refund of the amount paid Less than 7 days – Non-refundable The resort will not bare the bank transection fees and currency exchange rate lost. Refund is based on Ringgit Malaysia and the exchange rate of the time of refund.
  • Are beach towels provided?
    Towels are only provided for room usage and will be changed every alternate day to reduce wastage of resources. Instead, we provide batik sarong in the room that can be used at the beach.
  • What types of accommodations are available at the resort?
    We offer a range of accommodation options, including deluxe rooms (fits up to 4 per room), deluxe interconnecting rooms (fits up to 3 per room) and family rooms (fits up to 5 per room). Our rooms are located further away from the beach front so as not to disrupt the turtles nesting during the nights.
  • What amenities are included in the accommodations?
    We want to make sure that you're comfortable during your stay with us, so all our accommodations come equipped with air conditioning, comfortable bedding, en-suite bathrooms with hot water shower, hair dryer, and water kettle.
  • What dining options are available at the dive resort?
    Being the only resort situated at our private beach, we have an on-site restaurant that serves a variety of local and international cuisine. Our room rates are inclusive of buffet breakfast only. Package meal which includes lunch and dinner is the only option for food in our resort as we are the only resort with in house restaurant along our bay. Ala carte orders are not available except for finger food (potato wedges, french fries, nuggets etc.) which are available for order between 3pm - 5pm. Do check out our Instagram account @bubblesresort for an idea of our set meals.
  • What is the meal time?
    Breakfast (Buffet): 7:30am - 10:00am Lunch (Set Meal): 12pm - 2:30pm Dinner (Buffet): 7:30pm - 9:30pm Our kitchen will be closed on other timings to prepare for meals. However, drinks and ice creams are available for purchase over the counter from 7:30am to 9:30pm. You are also welcomed to bring along your own snacks just in case you feel hungry between meals.
  • What happen if we decided to venture out and have one of our meals at another beach?
    Yes you can choose not to have certain meal, do inform our front desk early so we do not prepare that meal for you. We will deduct the meal you did not consume from your final bill. Must inform us latest by breakfast time.
  • Do you cater to dietary restrictions or allergies?
    Yes. Let us know of any dietary restrictions or allergies when you make your reservation, and we'll make every effort to accommodate your needs.
  • What if we are still hungry after our meal?
    You can always ask for a refill, or if you want something else, you can order snacks like french fries, nuggets, or fruit platter. We serve a wide variety of smoothie, milk shake, ice cream and gourmet coffee at the drink counter.
  • Do you provide drinking water?
    Yes. Bring along your water bottle and fill it up at our water dispenser at the restaurant for free.
  • What is you ferry timing?
    Daily Ferry Timing: Kuala Besut Jetty - Bubbles: Sat to Thurs -1100, 1330 Friday -1100, 1430 Bubbles - Kuala Besut Jetty: Daily: 0800, 1200 Note: Kuala Besut Jetty closes at 5pm daily and may close earlier depending on the sea condition. Timing listed above shall serve as a rough guide and are subjected to changes that can be due to flight delays or weather condition. Any time after the scheduled speedboat, you will be arranged on the next availability. Please organize your arrival time well. As our resort is located further away from other places, not all ferry operators would take you all the way to our resort. Hence, it’s best to arrange it with us. However, kindly note that land and sea transfers operators are not under Bubbles dive resort jurisdiction, we are only providing assistance to you to ensure a smooth transfer to our beachfront.
  • Can I travel to other parts of the island?
    You may travel to other parts of the island via water taxi which you can arrange with our reception at least 2 hours in advance. Price of water taxi ranges from RM15 to RM50/person/way depending on the location. Price will double from 7pm and triple from 12am. Payment shall be made in cash directly to the water taxi operator. Do keep in mind, that a minimum of 2 passengers is required for water taxi bookings.
  • Do you provide transportation to and from the resort?
    Yes, we can help arrange both land and sea transport at an additional cost. Do arrange with our reservation team in advance. Land transfer We provide land transfer between Kota Bharu and Kuala Besut Jetty. Ferry Timing Kuala Besut Jetty - Bubbles: Sat to Thurs -1100, 1330 Friday -1100, 1430 Bubbles - Kuala Besut Jetty: Daily: 0800, 1200 All timing listed above shall serve as a rough guide and are subjected to changes that can be due to flight delays or weather condition. Any time after the scheduled speedboat, you will be arranged on the next availability. Please organize your arrival time well. Kindly note that land and sea transfers operators are not under Bubbles dive resort jurisdiction, we are only providing assistance to you to ensure a smooth transfer to our beachfront.
  • Which Air Port should we fly to? And which is the best time for arrival and departure?
    The nearest air port is at Kota Bharu airport. As the travel time between airport and Kuala Besut Jetty is approximately an hour depending on traffic condition, please book flight to arrive in the morning in order to make it for the ferry timing. For departure, please choose flight after 11am, to allow travel time from island to the air port factoring in ferry timing.
  • Where can we park our car?
    Yes, you can see below PDF guide on map to the parking service and also how to find the ferry meeting point.
  • Do you offer any snorkel tours or we can snorkel along your beach?
    We have 2 type of snorkelling trips. Standard Snorkelling Trip (Minimum 1 pax) Snorkelling sites: Turtle point, Coral Garden, Shark Point AM: 8:45am to 11:45am OR PM: 1:45pm - 4:45pm * Standard snorkelling sites are near and around perhentian big island. About 15 minutes to reach. Rawa Snorkelling Trip (Minimum 2 pax) Snorkelling sites: Rawa island, Ekor Burung, Seringgi Isand AM: 8:45am to 12:00pm * Rawa snorkelling sites are islands further away from perhentian island. About 25 minutes boat ride to reach. * Due to the further away location, we recommend going Rawa trip only in the morning as the weather condition may be unpredictable in the afternoon. Additionally, you have the option of swimming and snorkelling along our private beach.
  • Is snorkelling equipment provided by the resort?
    Masks, snorkels and life jackets are provided for use during the snorkel tours. Due to Marine Park Regulation, fins will not be provided. You may choose to bring your own if you have any.
  • What would be the minimum length of stay for guests who undertake diving courses?
    5 days 4 nights for open water course and 4 days 3 nights for advanced open water course.
  • Do I need to be a certified diver to go diving at Bubbles Dive Resort?
    No, you don't need to be a certified diver to go diving at Bubbles Dive Resort. We offer a range of courses for beginners, including the Discover Scuba Diving program, which allows you to experience scuba diving under the guidance of a professional instructor. We also offer a range of certification courses for those looking to become certified divers.
  • Can I dive on the arrival day if I fly in?
    Yes, there is no surface interval required for diving after flying, only have restriction if you plan to fly after diving. No fly time after dive is 18 hours as per recommended by DAN.
  • Are there any age restrictions for diving?
    Yes. The minimum age for both Discover Scuba Dive program and certification course is 10 years old. Kids aged 8 to 9 years old can sign up for the Bubblemaker program.
  • What is the dive schedule like?
    We typically have one dive in the morning and two in the afternoon. Additional night dive can be arranged upon request.
  • If my friends or family members are diving, can I follow on to their boat for snorkelling?
    No. Our dive centre has strict policy due to safety reasons.
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